Free Shipping, Easy Returns, and Warranty Support

Eligible automotive lighting products ordered from January 1, 2025 through July 31, 2026 may qualify for one free return or exchange within 30 days of confirmed delivery.

This legacy benefit applies only to qualifying orders and does not extend the original return period, create additional free returns, or override exclusions that applied when the order was placed.

Eligibility

• The qualifying order must have been placed from January 1, 2025 through July 31, 2026 while the promotion was active.
• The return or exchange request must be submitted within 30 days of confirmed delivery.
• The product must be complete, undamaged, and in resellable condition unless BRI Source approves another arrangement.
• Original packaging, accessories, hardware, instructions, and included components should be returned.
• BRI Source may require return authorization, an RMA, photos, troubleshooting, or other supporting information.
• The benefit is limited to one qualifying free return or exchange.
• The benefit applies to qualifying orders within the contiguous United States.
• Original upgraded or expedited shipping charges are not included unless BRI Source caused the issue.

Exclusions

• OSRAM and Philips Xenon bulbs are excluded from the legacy free-return and exchange promotion.
• Clearance, final-sale, special-order, custom-configured, and otherwise excluded products do not qualify.
• Products damaged through incorrect installation, misuse, modification, improper wiring, water intrusion, collision damage, vehicle-side electrical issues, or another excluded condition do not qualify.
• Cut, spliced, modified, repaired, incomplete, heavily worn, or unusable products do not qualify.
• Product-specific return restrictions shown at the time of purchase continue to apply.
• Orders shipped to Alaska, Hawaii, U.S. territories, or international destinations may be responsible for some or all return shipping costs.

Final notice: Return approval does not guarantee a full refund. Returned products remain subject to inspection, condition-based deductions, applicable restocking fees, missing-part deductions, and the original promotion exclusions.

Qualifying products ordered from January 1, 2025 through July 31, 2026 retain the Free Warranty Replacement Shipping benefit offered at the time of purchase.

After an eligible manufacturer warranty claim is reviewed and approved, BRI Source will provide standard outbound replacement shipping within the contiguous United States according to the original promotion terms.

Coverage period

• The benefit applies during the applicable manufacturer warranty period.
• Products advertised with lifetime warranty coverage at the time of purchase include free standard warranty replacement shipping for up to five years from the original order date.
• The benefit does not extend the underlying manufacturer warranty.
• A replacement does not restart the original promotional shipping period.

Claim requirements

• The product must qualify under the applicable manufacturer or supplier warranty.
• Proof of purchase or a qualifying BRI Source order record is required.
• Photos, video, vehicle information, troubleshooting, diagnostics, or component swapping may be required.
• The defective product or component may need to be returned for inspection or testing.
• The customer must not discard or destroy the failed product unless BRI Source provides written authorization.

The legacy benefit includes

• Standard outbound shipping for an approved replacement product or component within the contiguous United States.

The legacy benefit does not automatically include

• Shipping the failed product or component to BRI Source, a supplier, or the manufacturer.
• Expedited or upgraded replacement shipping.
• Shipping outside the contiguous United States.
• Customs, taxes, duties, brokerage, or freight-forwarding costs.
• Labor, diagnostics, installation, removal, towing, rentals, vehicle downtime, lost time, inconvenience, or incidental expenses.
• Products or failures not covered by the applicable manufacturer warranty.
• Installation damage, misuse, modification, vehicle electrical issues, water intrusion caused by the vehicle housing, or another excluded condition.

Final notice: Warranty coverage, claim requirements, available remedies, replacement-product availability, and final approval remain subject to the applicable manufacturer or supplier policy.